Exchange and Refund

The return and exchange of the product is possible within 14 days from the date of receipt of the order and provided that its presentation, consumer properties, original packaging and a document confirming the purchase are preserved.

The refund is made to the bank card (current account) used to make the purchase, or in cash, when buying in our showroom in Moscow.

Products purchased from the SALE section are not subject to return and exchange.

To organize the return process contact the Customer support center SASHA KIM is on the phone: +7 926 107-18-14 and we will help You to choose a transport company to return the product to the address of LLC "KIM Groups" (125009, Moscow, Bryusov pereulok, 7, building 1).